Maintenance Programs
Maintenance Agreements
When you choose an HVAC or Refrigeration maintenance agreement with NTCC, your getting the best value for your maintenance dollar from a recognized industry leader.
Whether your considering a maintenance agreement for the first time, or your shopping for a new provider, we’ll make it easy to understand your options and get the right contract for your needs.
Remember, any service contract is only as good as the company that stands behind it.
Does an equipment maintenance agreement make sense for you?
Consider the following maintenance agreement facts:
- A well-maintained system runs more efficiently, providing consistent operation and reducing your energy bills.
- Regular maintenance helps identify and fix problems before they cause breakdowns.
- Equipment that’s well cared for lasts years longer than neglected systems.
- You can avoid the stress and business complications caused by unexpected breakdowns and repair bills.
- If you have an emergency, you’ll get priority service.
- Having a regular provider who is familiar with your equipment, its location, and its quirks saves you time because they can get right to work with little hand holding.
What to expect from your equipment maintenance agreement
NTCC doesn’t offer one-size-fits-all maintenance contracts. We work with you to build an equipment maintenance agreement that’s based on your needs and your budget. For example, you can choose to cover all your building’s equipment or only select pieces of equipment.
Building your maintenance agreement starts with a thorough review of your buildings equipment. You’ll meet with an experienced Account Advisor who will help you understand all your options and make the smartest choices for your business.
Next, you’ll receive a detailed contract written in plain English. You’ll never feel trapped by clauses that are vague or terms that are butted by legalese. Your equipment maintenance agreement will state things in language that’s easy to understand. You’ll know exactly what’s included and what’s not.
Once your contract is underway, we make communication easy. Whether you need an unscheduled service call, a new equipment installation, or just the answer to a question, you’ll always know exactly who to call – or email, or text. You can always contact us using whatever communication tool you prefer.
We even give you choices for payment, including prepayment or convenient monthly payments.
